Horton Animal Hospital - Discovery is Hiring a Veterinary Receptionist!
Position Details
- Role: Veterinary Receptionist
- Status: Full-time
- Salary: Negotiable and based on experience
- Schedule: Saturday through Monday, 7 pm - 7 am
We’re building something special at Horton Animal Hospital Discovery — and we want you to be part of it!
If you’re an experienced Veterinary Receptionist who brings creative ideas, critical thinking, and a passion for helping people and pets, you may have just found the team you’ve been searching for.
At Horton Animal Hospital Discovery, we believe in a “better together” philosophy and celebrate the diversity, strengths, and personalities that each team member brings. We value your voice, encourage work-life balance, and want you to thrive both in and out of the hospital.
Why Our Veterinary Receptionists Love Horton Animal Hospital - Discovery
Collaborative Culture: We believe great things happen when we support one another.
Work-Life Balance: Our scheduling reflects our belief in self-care and sustainability.
Growth & Support: From mentorship to continuing education, we invest in your success.
Fun & Connection: Expect potlucks, coffee runs, and a fridge full of snacks — because we like to have fun, too!
- Our Management Team: including two hospital managers and a front office manager, is committed to ensuring every team member feels respected, valued, and supported.
What Our Veterinary Receptionists Bring
- At least 1–2 years of experience in a veterinary practice or kennel setting
- Excellent communication, multitasking, and customer service skills
- A calm, friendly, and professional demeanor — even on busy days
- Reliability, teamwork, and a positive attitude
- Willingness to work weekends, nights, and holidays as needed
- Critical thinking, curiosity, and a can-do attitude
- A love for teamwork, teaching, and being taught
- Commitment to compassionate medicine and a great client experience
What You’ll Do
As a Veterinary Receptionist, you’re the heart of our front desk and the bridge between our clients and clinical team. You’ll:
- Let your passion for excellent patient care shine — every day
- Greet clients and patients with warmth and professionalism
- Answer and manage calls through a multiline phone system
- Schedule and confirm appointments for both general and emergency services
- Process payments and insurance claims with accuracy
- Communicate thoughtfully with clients — including follow-ups and updates
- Maintain hospital and patient hygiene standards
- Assist with documentation, billing, and record keeping
- Provide compassionate care and support for hospitalized pets and their families
- Celebrate the moments that matter — birthdays, babies, anniversaries
- Listen like a pro while clients tell you why their pet is the G.O.A.T.
Benefits You Can’t Beat
Financial Benefits
- A flexible approach to compensation that will reflect your skillset and future performance
- 401(k) matching & Roth Retirement Savings Plan
- Flexible Spending Account (full-time only)
- 529 Savings Plan
- Tuition Support Program (full-time only)
- Referral bonus program
Wellness Benefits
- Health Insurance, including medical, dental, and vision (full-time only)
- Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
- All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child (full-time only)
- Sick Time / Paid Time Off
- Free/discounted lab work for all employee pets
- Pet discounts on services and products
- Pet food discount program
Workplace Benefits
- Quarterly Team Rewards Bonus Program
- Professional development opportunities
- Continuing education allowance
- Uniform allowance
Lifestyle Benefits
- Six paid holidays (full-time only)
- Employee Assistance Program
- Employee discount program
Join Our Team!
If you’re passionate about animal care and love creating a welcoming experience for clients, we’d love to meet you. Join a team that truly values its people and the pets they serve. Apply today and help us continue building something extraordinary at Horton Animal Hospital Discovery!
Diversity, equity, and inclusion are core values at Horton Animal Hospital - Discovery and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That’s why we’re committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.
