Good Hands Veterinary Hospital is Hiring a Veterinary Receptionist!
Position Details
- Role: Veterinary Receptionist
- Status: Part-time
- Salary: Negotiable and based on experience
- Schedule: Flexible schedule with rotating weekend shifts
Are you passionate about animal welfare and nurturing the human–animal bond? Do you believe client education is the key to ensuring pets live happy and healthy lives? Do you LOVE puppy kisses and kitty face nudges? If so, Good Hands Veterinary Hospital wants YOU on our team!
We’re looking for an experienced Veterinary Receptionist who thrives in a fast-paced environment, communicates with compassion, and loves being part of a supportive team that truly values one another.
Why Our Veterinary Receptionists Love Good Hands Veterinary Hospital
- A culture that celebrates birthdays, babies, anniversaries, and all of life’s milestones — because they matter.
- Flexibility in scheduling to support your work-life balance.
- Coffee runs, ice cream parties, and spontaneous “just because” team treats.
- A fully stocked breakroom (because snacks make everything better).
- Mentorship and training to help you grow your career.
- A fun, positive, and genuinely caring workplace where appreciation isn’t just a poster on the wall.
- Team-first culture that’s supportive, fun, and big on growth
- Leadership that listens and invests in your development
What Our Veterinary Receptionists Bring
- 1+ years of veterinary reception experience preferred (or strong customer service skills and a passion for pets).
- Excellent communication, multitasking, and organizational abilities.
- Comfort with phones, scheduling systems, and digital recordkeeping.
- A naturally empathetic, patient-focused attitude.
- A desire to be part of a supportive, close-knit team that lifts each other up.
- A positive outlook — and maybe a love of coffee, too!
- Critical thinking, curiosity, and a can-do attitude
- Reliability and professionalism in a fast-paced setting
- Commitment to compassionate medicine and a great client experience
What You’ll Do
- Greet every client with warmth, professionalism, and a smile.
- Manage incoming and outgoing phone calls with efficiency and empathy.
- Schedule appointments, process payments, and maintain accurate client and patient records.
- Work confidently within veterinary management software to update charts and manage communications.
- Provide clear, compassionate client education and follow-up.
- Collaborate closely with the medical team to ensure excellent patient care and smooth daily flow.
- Handle multiple priorities while keeping calm under pressure — you’re the first and last impression our clients have!
- Support teammates and welcome learning (yours and theirs)
Benefits You Can’t Beat
Financial Benefits
- A flexible approach to compensation that will reflect your skillset and future performance
- 401(k) matching & Roth Retirement Savings Plan
- Flexible Spending Account (full-time only)
- 529 Savings Plan
- Tuition Support Program (full-time only)
- Referral bonus program
Wellness Benefits
- Health Insurance, including medical, dental, and vision (full-time only)
- Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
- All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child (full-time only)
- Sick Time / Paid Time Off
- Free/discounted lab work for all employee pets
- Pet discounts on services and products
- Pet food discount program
Workplace Benefits
- Quarterly Team Rewards Bonus Program
- Professional development opportunities
- Continuing education allowance
- Uniform allowance
Lifestyle Benefits
- Six paid holidays (full-time only)
- Employee Assistance Program
- Employee discount program
Join Our Team!
At Good Hands Veterinary Hospital, we believe the best care starts with a happy, supported team. If you’re ready to join a place where you can bring your full self to work, grow your career, and have fun doing it, we’d love to meet you! Apply today and see why “Good Hands” isn’t just our name — it’s our promise.
Diversity, equity, and inclusion are core values at Good Hands Veterinary Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That’s why we’re committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.
