Dearborn Family Pet Care is Hiring a Veterinary Receptionist!
Position Details
- Role: Veterinary Receptionist
- Status: Full-time
- Salary: Negotiable and based on experience
- Schedule: 30-35 hours per week, every other Sat 8am-1pm required. No Holidays, No Sundays
Does your cat have his own Instagram account? Do you fight your dogs for the covers all night long? Do you live and breathe by your pet's feeding schedule for fear of retribution? If your pets are running your life, then Dearborn Family Pet Care may be the place for you! Dearborn Family Pet Care is on the hunt for an experienced veterinary receptionist to add to its fantastic team. At Dearborn Family Pet Care, we take work-life balance and employee well-being seriously. Ever wonder what it would be like to work in the vet field and still have a life? The team at Dearborn Family Pet Care knows all about it!
We are a 3 doctor state of the art veterinary facility that is the only AAHA accredited (American Animal Hospital Association https://www.aaha.org/for-pet-parents/why-accreditation-matters/ ) practice in the area. We pride ourselves with providing the best medical care to our patients, the highest level of customer service to our clients and the most rewarding and supportive work environment for our team! Our hours reflect our belief in the importance of self-care, and we offer awesome benefits to support a healthy and positive work environment, including Financial Benefits:
Financial Benefits
- A flexible approach to compensation that will reflect your skillset and future performance
- 401(k) matching & Roth Retirement Savings Plan
- Flexible Spending Account (full-time only)
- 529 Savings Plan
- Tuition Support Program (full-time only)
- Referral bonus program
Wellness Benefits
- Health Insurance, including medical, dental, and vision (full-time only)
- Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
- All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child (full-time only)
- Sick Time / Paid Time Off
- Free/discounted lab work for all employee pets
- Pet discounts on services and products
- Pet food discount program
Workplace Benefits
- Quarterly Team Rewards Bonus Program
- Professional development opportunities
- Continuing education allowance
- Uniform allowance
Lifestyle Benefits
- Six paid holidays (full-time only)
- Employee Assistance Program
- Employee discount program
Duties include:
- Greet clients and manage check-ins and check-outs with professionalism and warmth
- Answer and direct multi-line phone calls, schedule appointments, and relay messages
- Process payments and maintain accurate client and patient records
- Communicate effectively with clients about services, policies, and pet care instructions
- Support daily clinic operations by assisting with filing, invoicing, and light cleaning
Our team members should be ready to:
- Let your passion for pets and veterinary care shine every day.
- Enjoy yourself. If you're not having fun, you're doing it wrong.
- Ask for help and offer help to others.
- Grow as a professional and encourage the growth of others.
- Be positive! Because with the right cattitude, anything is pawsible
- Be empathetic to our clients, your team members, and yourself
- Celebrate birthdays and other life events because they’re important.
What we're willing to give in return:
- Flexibility with scheduling to ensure a healthy work-life balance
- A clinic culture that celebrates your unique awesomeness!
- Occasional coffee runs, smoothies, and meals on us
- Lunch breaks and monthly full staff meeting where your voice matters along with a breakroom stocked coffee and tea
- No nights, weekends, on-call shifts, or major holidays
- Mentoring and support as you grow and advance your career – The more you know, the better off we all are! Join our team!
Join Our Team!
Think you're the veterinary receptionicst we're looking for? Apply today!
Diversity, equity, and inclusion are core values at Dearborn Family Pet Care and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That’s why we’re committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.
