Basin Run Animal Hospital is Hiring a Veterinary Receptionist!
Position Details
- Role: Veterinary Receptionist
- Status: Full-time
- Salary: Salary starting at $18.00 - $20.00 per hour and based on experience
- Schedule: Flexible Monday through Friday schedule with no weekend hours!
Are you passionate about pets, people, and providing top-notch client care? If you love being the friendly face that sets the tone for an exceptional veterinary visit, we’d love to meet you!
Basin Run Animal Hospital is currently seeking an experienced Veterinary Receptionist to join our compassionate, dedicated team. This is a full-time position that includes both morning and evening shifts.
As the only AAHA-accredited practice in Cecil County, we’re proud of the high standards we uphold—for our patients and for one another. We truly believe that to care for our patients well, we must also take great care of our team.
Why Our Veterinary Receptionists Love Basin Run Animal Hospital
- A supportive, fun, and collaborative culture where teamwork truly matters
- A clinic that celebrates you—birthdays, new babies, anniversaries, and all the big (and little) life moments
- Flexibility with scheduling to support a healthy work-life balance
- No weekends, on-call shifts, or holiday hours
- Lunch breaks—regularly, because you deserve them
- Ongoing mentorship and growth opportunities (the more you know, the better off we all are!)
- A workplace where positivity is encouraged—because with the right cattitude, anything is pawsible
What Our Veterinary Receptionists Bring
- Critical thinking, curiosity, and a can-do attitude
- A love for teamwork, teaching, and being taught
- Commitment to compassionate medicine and a great client experience
- Previous experience as a Veterinary Receptionist preferred
- A genuine passion for pets and veterinary medicine
- Strong communication and customer service skills
- The ability to multitask, stay organized, and remain calm in a busy environment
What You’ll Do
- Let your passion for excellent patient care shine — every day
- Support teammates and welcome learning (yours and theirs)
- Be the welcoming, friendly first point of contact for our clients and patients
- Provide outstanding client service in person and over the phone
- Schedule appointments and manage front-desk workflows efficiently
- Communicate with empathy and professionalism—even during stressful moments
- Support the medical team by keeping things organized and running smoothly
- Own your responsibilities with confidence and follow through to deliver great outcomes
- Ask for help when needed—and offer it just as readily to others
Benefits You Can’t Beat
Financial Benefits
- A flexible approach to compensation that will reflect your skillset and future performance
- 401(k) matching & Roth Retirement Savings Plan
- Flexible Spending Account (full-time only)
- 529 Savings Plan
- Tuition Support Program (full-time only)
- Referral bonus program
Wellness Benefits
- Health Insurance, including medical, dental, and vision (full-time only)
- Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
- All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child (full-time only)
- Sick Time / Paid Time Off
- Free/discounted lab work for all employee pets
- Pet discounts on services and products
- Pet food discount program
Workplace Benefits
- Quarterly Team Rewards Bonus Program
- Professional development opportunities
- Continuing education allowance
- Uniform allowance
Lifestyle Benefits
- Six paid holidays (full-time only)
- Employee Assistance Program
- Employee discount program
Join Our Team!
If you’re looking for a place where your work is valued, your growth is supported, and your love for animals shines every day—we’d love to hear from you. Come join a team that truly cares
Diversity, equity, and inclusion are core values at Basin Run Animal Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That’s why we’re committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.
