Veremedy Pet Hospital is Hiring a Customer Care/Receptionist!
Position Details
- Role: Veterinary Receptionist
- Status: Full-time
- Salary: $18 - $20 / hour
- Schedule: Four 10-hour days
Are you looking for a fast-paced and challenging role in the veterinary industry?
Veremedy Pet Hospital is looking to add a full-time customer care/receptionist to our team. This position requires travel to both of our locations, White River Junction and Woodstock, VT. Customer care/receptionist duties include being the first point of contact for clients, handling client inquiries in person and over the phone, scheduling appointments, managing client accounts, and admitting and discharging patients. As our first point of contact, you will be delivering personalized and dedicated client care to all patients and owners.
By joining the customer care/receptionist team at Veremedy Pet Hospital, you can enjoy a meaningful career in a fun but professional team-oriented atmosphere. We value the personal and professional growth of all staff members. We enjoy a positive clinic culture and a schedule that facilitates a proper work-life balance. We get together as a team in and outside of work with trivia nights, movie nights, summer parties, and continuing education events, just to name a few. If you have the ability to work in a fast-paced environment, strive to never stop learning, and have a strong passion for veterinary medicine, Veremedy Pet Hospital is the place for you! Exceptional communication skills and providing top-notch client service are just a couple of the skills it takes to be a successful customer care/receptionist. Some of the critical skills that we are looking for with this particular opportunity include:
- Being passionate about pet welfare and exceptionally kind.
- Excelling at client communication and embracing our purpose of providing excellent veterinary care.
- Possessing effective time management and organizational skills, with the ability to take the initiative, multitask, and prioritize.
- Possessing the ability to maintain a calm disposition while working in a busy and dynamic client service environment.
- Being trustworthy, friendly, and a team player – but also able to work unsupervised when necessary.
We offer an excellent package for your physical, emotional, and financial well-being, including:
Financial Benefits
- A flexible approach to compensation that will reflect your skillset and future performance
- 401(k) matching & Roth Retirement Savings Plan
- Flexible Spending Account (full-time only)
- 529 Savings Plan
- Tuition Support Program (full-time only)
- Referral bonus program
Wellness Benefits
- Health Insurance, including medical, dental, and vision (full-time only)
- Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
- Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.
- Sick Time / Paid Time Off
- Free/discounted lab work for all employee pets
- Pet discounts on services and products
- Pet food discount program
Workplace Benefits
- Quarterly Team Rewards Bonus Program
- Professional development opportunities
- Continuing education allowance
- Uniform allowance
Lifestyle Benefits
- Six paid holidays (full-time only)
- Employee Assistance Program
- Employee discount program
Join Our Team!
Think you are the customer care/receptionist we are looking for? Join our team! We look forward to your contributions towards a meaningful mission where you will make a difference in the lives of pets and their owners.
Diversity, equity, and inclusion are core values at Veremedy Pet Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That’s why we’re committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.
