Timberlane Pet Hospital and Resort is Hiring a Veterinary Receptionist!
Position Details
- Role: Experienced Veterinary Receptionist
- Status: Full-time
- Salary: Negotiable and based on experience
- Schedule: Some weekends are required
Benefits Highlights
- Financial Rewards that Grow with You: Competitive pay, 401(k) matching, tuition support, and referral bonuses
- Wellness & Peace of Mind: Comprehensive medical, dental, and vision coverage with supplemental options, up to three weeks of paid parental leave, generous PTO, and employee discounts
- Professional Growth & Recognition: Quarterly team bonuses, continuing education allowance, and uniform allowance
- Lifestyle Perks You’ll Appreciate: Six paid holidays, and an Employee Assistance Program
Timberlane Pet Hospital and Resort is looking for a Client Care Specialist to join our team. This is a full-time position that requires some Saturday, Sunday, and holiday shifts. Duties may include telephone skills, scheduling, cash handling, organization, multitasking, and veterinary knowledge. Candidates must also possess excellent customer service and communication skills. This position requires a responsible individual capable of working both independently and in a team-focused environment.
Why Our Veterinary Receptionists Love It Here
- Scheduling that fosters a proper work-life balance
- Coworkers committed to your success
- Benefits to keep life awesome
- No drama, just a clinic culture where you can be yourself
What You’ll Contribute
- Greet clients and patients with warmth and professionalism
- Answer phones, route calls appropriately, and respond to voicemails promptly
- Schedule appointments and manage a multi-doctor calendar efficiently
- Check patients in/out and ensure accurate client and patient information
- Collect payments, process invoices, and review estimates with clients
- Communicate hospital policies, pricing, and service information clearly
- Maintain a clean, organized front desk and welcoming lobby environment
- Manage medical record requests, reminders, and basic administrative tasks
- Explain basic services, policies, and next steps clearly to clients
What Our Veterinary Receptionists Bring
- A caring and compassionate outlook
- Experience with animals and customer service
- Team-focused
- Able to manage time and multitask in a dynamic environment
Benefits You Can’t Beat
Financial Benefits
- A flexible approach to compensation that will reflect your skillset and future performance
- 401(k) matching & Roth Retirement Savings Plan
- Flexible Spending Account (full-time only)
- 529 Savings Plan
- Tuition Support Program (full-time only)
- Referral bonus program
Wellness Benefits
- Health Insurance, including medical, dental, and vision (full-time only)
- Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
- Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.
- Sick Time / Paid Time Off
- Free/discounted lab work for all employee pets
- Pet discounts on services and products
- Pet food discount program
Workplace Benefits
- Quarterly Team Rewards Bonus Program
- Professional development opportunities
- Continuing education allowance
- Uniform allowance
Lifestyle Benefits
- Six paid holidays (full-time only)
- Employee Assistance Program
- Employee discount program
Join Our Team!
We can't wait to tell you more. Apply today!
Diversity, equity, inclusion, and belonging are core values at Timberlane Pet Hospital and Resort and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That’s why we’re committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.
