Veterinary Receptionist - Waukesha, WI

Position Details

Role: Veterinary Receptionist
Status: Full-time
Salary: Negotiable and based on experience
Schedule: Varied schedule; must be available to close (until 6:00 p.m.) and work every other Saturday (7:45 a.m.–1:00 p.m.)

Benefits Highlights

Financial Rewards that Grow with You: Competitive pay, 401(k) matching, tuition support, and referral bonuses

Wellness & Peace of Mind: Comprehensive medical, dental, and vision coverage with supplemental options; up to three weeks of paid parental leave; generous PTO; and employee discounts

Professional Growth & Recognition: Quarterly team bonuses, continuing education allowance, and uniform allowance

Lifestyle Perks You’ll Appreciate: Six paid holidays and an Employee Assistance Program

Looking for a Veterinary Receptionist Role Where You Can Make a Difference Every Day?

At Kuenzi Family Pet Hospital, we are passionate about the care we provide to our patients and the people who love them. Our mission is to provide exceptional care throughout every stage of our patients’ lives while building lasting relationships with our clients and fostering a supportive, compassionate environment for our team members.

We are currently searching for a Veterinary Receptionist who thrives in a fast-paced environment, values teamwork, and is passionate about client service and veterinary medicine. If you enjoy helping people, love animals, and want to be part of a team that truly supports one another, we’d love to meet you.

Why Our Veterinary Receptionists Love Kuenzi Family Pet Hospital

• Supportive, team-oriented hospital culture
• Opportunities for professional growth and continued learning
• Meaningful work helping pets and their families every day
• A positive environment that values collaboration and compassion
• Leadership that encourages growth, teamwork, and development
• A family-friendly atmosphere where employees feel appreciated and supported

What You’ll Do

• Welcome clients and patients with warmth and professionalism
• Answer phones and schedule appointments efficiently
• Support check-in, check-out, and front desk workflow
• Communicate clearly with clients regarding recommendations and hospital services
• Maintain accurate records and client communication
• Support the veterinary team in providing exceptional patient care
• Help create a positive, organized, and efficient client experience

What Our Veterinary Receptionists Bring

• Strong organizational and multitasking skills
• Excellent customer service and communication abilities
• Positive, team-focused attitude
• Ability to build rapport with clients, teammates, and leadership
• Compassion, patience, and professionalism, especially during challenging situations
• Desire to continue learning and sharing knowledge with others
• Ability to work successfully in a fast-paced veterinary environment
• Passion for veterinary medicine and client care

The Extras You’ll Actually Feel

• A workplace culture built around teamwork, kindness, and support
• Opportunities to grow professionally and personally
• A hospital team that values positivity and mutual respect
• Meaningful connections with pets, clients, and coworkers
• Employee benefits that support both body and mind
• A family-friendly atmosphere where your contributions truly matter

Benefits You Can’t Beat

Financial Benefits

• A flexible approach to compensation that will reflect your skillset and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Tuition Support Program (full-time only)
• Referral bonus program

Wellness Benefits

• Health Insurance, including medical, dental, and vision (full-time only)
• Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
• Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.
• Sick Time / Paid Time Off
• Free/discounted lab work for all employee pets
• Pet discounts on services and products
• Pet food discount program

Workplace Benefits

• Quarterly Team Rewards Bonus Program
• Professional development opportunities
• Continuing education allowance
• Uniform allowance

Lifestyle Benefits

• Six paid holidays (full-time only)
• Employee Assistance Program
• Employee discount program

Join Our Team!

Think you’re the Veterinary Receptionist we’ve been searching for? We’d love to meet you! Apply today and discover what makes Kuenzi Family Pet Hospital such a rewarding place to grow your veterinary career.

Diversity, equity, and inclusion are core values at Kuenzi Family Pet Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That’s why we’re committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.