Veterinary Receptionist - Acton, ON

Black Creek Animal Hospital is Hiring an Experienced Veterinary Receptionist!

Position Details
Role: Veterinary Receptionist
Status: Full-time
Salary: Competitive and based on experience, skill set, and future performance
Schedule: 35-40 hours, 5 days some mornings, some evenings and some Saturdays

Benefits Highlights

Financial Rewards that Grow with You: Flexible compensation that reflects your skill set and future performance, tuition support, and referral bonuses

Wellness & Peace of Mind: Extended health care, vision and dental coverage, supplemental disability and life insurance, Sick Time / Paid Time Off, and valuable employee pet-care discounts

Professional Growth & Recognition: Quarterly team bonuses, professional development opportunities, continuing education allowance, and uniform allowance

Lifestyle Perks You’ll Appreciate: Ten paid holidays, an Employee Assistance Program, a positive clinic culture, and scheduling that supports work-life balance

Are you passionate about providing outstanding client service and helping pets receive exceptional care? Black Creek Animal Hospital would love to meet you!

We’re looking for an experienced Veterinary Receptionist to join our team of compassionate professionals dedicated to providing high-quality veterinary care. If you have killer client communication skills, phenomenal time management, and organizational skills you’re ready to show off, we can’t wait to see you in action.

At Black Creek Animal Hospital, we believe exceptional patient care starts with a happy, healthy, and supported team. You’ll have opportunities to grow professionally while working in a positive clinic culture that encourages you to be—and care for—the exceptional person you are.

Why You’ll Love It Here

• A positive, compassionate clinic culture
• A team committed to high-quality veterinary care and exceptional client service
• Scheduling designed to support a healthy work-life balance
• Professional development and continuing education opportunities
• Quarterly team rewards and recognition
• Ten paid holidays
• Employee pet-care discounts
• A workplace that recognizes the connection between employee well-being and exceptional patient care

What You’ll Do

• Create a welcoming, compassionate, and professional experience for clients and their pets
• Communicate clearly and effectively with clients in person and over the phone
• Schedule and coordinate appointments while helping the hospital day run smoothly
• Welcome clients and patients and assist with the check-in and checkout process
• Answer client questions and help pet owners navigate their veterinary care experience
• Maintain accurate client and patient information
• Process payments and support accurate client account management
• Use strong time-management and organizational skills to manage multiple priorities
• Communicate effectively with veterinarians, technicians, and fellow support team members
• Help maintain an organized and welcoming reception area
• Support hospital workflows and contribute to an efficient client experience
• Bring your ideas, strengths, and positive attitude to the team

What You’ll Bring

• Previous veterinary reception experience
• Exceptional client communication and customer service skills
• Strong time-management and organizational abilities
• Ability to prioritize responsibilities in a busy veterinary environment
• Professional, compassionate, and friendly communication style
• Strong attention to detail
• Dependability and a collaborative, team-first approach
• Commitment to creating positive experiences for clients and their pets
• Desire to continue learning and developing professionally
• Passion for supporting high-quality veterinary care

The Extras You’ll Actually Feel

• A schedule that respects the importance of life outside of work
• Ten paid holidays
• Professional development and continuing education support
• Quarterly Team Rewards Bonus Program
• Employee discounts on veterinary services and products
• Free or discounted lab work for employee pets
• Pet food discounts
• Support for your well-being through an Employee Assistance Program
• A workplace where your individual strengths and professional growth are encouraged

Benefits You Can’t Beat

Financial Benefits

• A flexible approach to compensation that reflects your skill set and future performance
• Tuition Support Program
• Referral bonus program

Wellness Benefits

• Extended Health Care, including vision and dental coverage
• Supplemental insurance, including disability and life insurance
• Sick Time / Paid Time Off
• Free or discounted lab work for employee pets
• Pet discounts on services and products
• Pet food discount program

Workplace Benefits

• Quarterly Team Rewards Bonus Program
• Professional development opportunities
• Continuing education allowance
• Uniform allowance

Lifestyle Benefits

• Ten paid holidays
• Employee Assistance Program
• Scheduling designed to support a healthy work-life balance

Join Our Team!

At Black Creek Animal Hospital, we know that taking great care of pets means taking great care of the people who make that care possible. We’re proud to offer a positive environment where you can use your strengths, continue developing professionally, and be part of a compassionate team.

If you’re an experienced Veterinary Receptionist with outstanding communication skills, serious organizational talent, and a passion for helping pets and their people, apply today. We can’t wait to meet you!

Diversity, equity, inclusion, and belonging are core values at Black Creek Animal Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our workplace by bringing different perspectives and experiences. That’s why we’re committed to a culture where employees can be their authentic selves, feel a true sense of belonging, and are empowered to reach their highest potential.