Downtown Veterinary Clinic is Hiring a Veterinary Receptionist!
Position Details
Role: Veterinary Receptionist
Status: Full-Time
Salary: Negotiable and based on experience
Schedule: Flexible, Monday through Friday
Experience: Veterinary reception, customer service, or medical office experience preferred
Education: High school diploma or equivalent required
Benefits Highlights
Financial Rewards that Grow with You: Competitive pay, 401(k) matching, tuition support, and referral bonuses
Wellness & Peace of Mind: Comprehensive medical, dental, and vision coverage with supplemental options; up to three weeks of paid parental leave; generous PTO; and employee pet discounts
Professional Growth & Recognition: Quarterly team bonuses, professional development opportunities, continuing education allowance, and uniform allowance
Lifestyle Perks You’ll Appreciate: Six paid holidays, an Employee Assistance Program, and an employee discount program
Ready to be the welcoming first face pets and their families see?
Downtown Veterinary Clinic is looking for a friendly, dependable Veterinary Receptionist to join our growing team. As the first point of contact for our clients, you’ll play a vital role in creating a welcoming experience while helping pets get the care they need.
Our busy one-doctor practice offers wellness, walk-in, and urgent care services in a fast-paced environment where teamwork and compassion are essential. No two days are the same, and your work makes a real difference for every pet that comes through our doors.
Why You’ll Love It Here
- A close-knit team. As a Veterinary Receptionist in our one-doctor practice, you’ll truly know your teammates and clients.
- Variety every day. Wellness visits, walk-ins, and urgent care keep each day interesting.
- Work-life balance. Flexible PTO and a team that values your time outside work.
- Room to grow. Every Veterinary Receptionist on our team has continuing education and growth and development opportunities.
- A team that celebrates. Birthday celebrations, team events, and a supportive culture.
What You’ll Do
- Greet clients and pets with a friendly, professional attitude
- Answer phone calls, emails, and client questions
- Schedule appointments and manage the daily appointment flow
- Check patients in and out efficiently
- Process payments and discuss treatment estimates when appropriate
- Maintain accurate client and patient records
- Educate clients on preventive care recommendations, products, and services
- Make follow-up calls and keep clients informed
- Support the veterinary team to create an exceptional client experience
What You’ll Bring
- High school diploma or equivalent
- Veterinary reception, customer service, or medical office experience preferred
- Strong communication and multitasking skills
- Comfort working with computers and practice management software
- Ability to stay calm and professional in a busy environment
- A passion for outstanding customer service and patient care
- Ability to stand or sit for extended periods
Benefits You Can’t Beat
Financial Benefits
- A flexible approach to compensation that reflects your skill set and future performance
- 401(k) matching & Roth Retirement Savings Plan
- Flexible Spending Account (full-time only)
- 529 Savings Plan
- Tuition Support Program
- Referral bonus program
Wellness Benefits
- Health insurance, including medical, dental, and vision (full-time only)
- Supplemental insurance, including accident, critical illness, hospital, short- and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
- Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.
- Sick Time / Paid Time Off
- Free or discounted lab work for all employee pets
- Pet discounts on services and products
- Pet food discount program
Workplace Benefits
- Quarterly Team Rewards Bonus Program
- Professional development opportunities
- Continuing education allowance
- Uniform allowance
Lifestyle Benefits
- Six paid holidays (full-time only)
- Employee Assistance Program
- Employee discount program
Join Our Team!
Ready to make a difference in the lives of pets and their families? If you’re a friendly, dependable Veterinary Receptionist who thrives in a fast-paced setting, Downtown Veterinary Clinic would love to meet you.
Apply today and join the team at Downtown Veterinary Clinic!
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