Veterinary Receptionist - Cleveland, TN

Mountainstone Veterinary Hospital is a bustling small animal hospital with an immediate opening for a part-time receptionist. Receptionists are the client's first and last contact with our hospital and are the key to creating a lasting impression. Applicants must be friendly and outgoing, well-spoken, have a professional appearance, can deal with stressful situations, can multi-task, and be efficient using a computer and multi-line phone system. Hours would be Monday, Wednesday, and Friday 8:00 am - 5:30 pm and 8:00 am - 12:00 pm every other Saturday. Every other Saturday will be required. 

Job Duties include (but are not limited to): 

• Greeting clients promptly and be compassionate and attentive to both client and patient. 

• Answering multi-line phone system 

• Scheduling appointments 

• Taking clinical history 

• Answering client questions about foods, medications, products, and procedures. 

• Processing payments 

• Record accurate communications in patient charts with appropriate grammar 

• Review and discuss medical records, estimates, or discharge instructions with clients 

• Cleaning and maintenance of the front office 

Special Work Conditions: 

• You must be able to endure sitting, standing, and walking for extended periods. 

• You must be able to lift and carry up to 50 pounds 

• You must be confident around pets 

• You must be able to work in a noisy environment with sounds from animals and equipment that can be moderately high. 

• Must understand that patient needs and work volume may result in more than scheduled hours per week to complete essential duties of this job.    

Financial Benefits:  

• A flexible approach to compensation that will reflect your skillset and future performance 

• 401(k) matching & Roth Retirement Savings Plan 

• 529 Savings Plan 

• Referral bonus program  

Wellness Benefits:  

• Sick Time / Paid Time Off 

• Free/discounted lab work for all employee pets 

• Pet discounts on services and products 

• Pet food discount program  

Workplace Benefits:  

• Quarterly Team Rewards Bonus Program 

• Professional development opportunities  

• State license reimbursement 

• VTNE exam fee reimbursement 

• Continuing education allowance 

• Uniform allowance  

• Access to our Vetcor Techlife Facebook group, including thousands of veterinary technicians company-wide 

Lifestyle Benefits: 

• Employee Assistance Program 

• Employee discount program 

The applicant must have a positive attitude, be able to work well in a team environment, be self-motivated, be professional, and always strive to keep our clients’ best interests at heart! 

Diversity, equity, and inclusion are core values at Mountainstone Veterinary Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.