Veterinary Receptionist - Pittsfield, MA

Pittsfield Veterinary Hospital is looking to add a full-time Client Care Coordinator to our front desk team. Our Client Care Coordinators are the face of our practice. This role plays an important part in our community reputation and in supporting our clients and patients by providing great customer care. 

Daily responsibilities include:  

• Managing multiple phone lines 

• Scheduling appointments 

• Processing clients and payments 

• Maintaining an EMR 

• Preparing medical charts 

• Liaison for medical staff and clients 

We take employee well-being seriously and offer competitive compensation and benefits including:  

Financial Benefits:  

• A flexible approach to compensation that will reflect your skillset and future performance 

• 401(k) matching & Roth Retirement Savings Plan 

• Flexible Spending Account 

• 529 Savings Plan 

• Tuition Support Program 

• Referral bonus program  

Wellness Benefits:  

• Health Insurance, including medical, dental, and vision 

• Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance 

• All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child 

• Sick Time / Paid Time Off 

• Free/discounted lab work for all employee pets 

• Pet discounts on services and products 

• Pet food discount program  

Workplace Benefits:  

• Quarterly Team Rewards Bonus Program 

• Professional development opportunities  

• State license reimbursement 

• VTNE exam fee reimbursement 

• Continuing education allowance 

• Uniform allowance  

• Access to our VetCor Techlife Facebook group, including thousands of veterinary technicians company-wide 

Lifestyle Benefits: 

• Six paid holidays 

• Employee Assistance Program 

• Employee discount program 

This is a full-time position with a flexible schedule however a rotating evening and Saturday and/or Sunday shift will be required. A love of animals and a customer service background is a great fit for this position. 

This is a great opportunity to join an outstanding practice and start or build your career in the veterinary field! 

We look forward to hearing from you! 

Diversity, equity, and inclusion are core values at Pittsfield Veterinary Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.