Veterinary Receptionist - Portland, OR

Rose City Veterinary Hospital is looking to add a full-time Client Care Representative to our dedicated and compassionate team.  If you want to provide exceptional client service, we would love to hear from you! 

We love our clients and want to support them throughout their pets' lives. Our goal is to provide our clients with the highest-quality veterinary medicine, surgery, and pet healthcare education. We are proud to be AAHA certified and hold ourselves to the highest standards.  
 

Rose City has been in practice since 1911 and is an integral part of the community. We work with Canine Companions, Neighborhood Housing and Care Program, and Stumptown Strays to directly support programs that contribute to our community's well-being.  

We strive to cultivate a supportive, fun environment that encourages camaraderie and opportunities to learn and grow. Rose City Veterinary Hospital celebrates diversity and is committed to creating an inclusive workplace that represents a variety of cultures and perspectives. We have some great benefits to help keep life going smoothly: 

Financial Benefits:  

• A flexible approach to compensation that will reflect your skillset and future performance 

• 401(k) matching & Roth Retirement Savings Plan 

• Flexible Spending Account 

• 529 Savings Plan 

• Tuition Support Program 

• Referral bonus program  

Wellness Benefits:  

• Health Insurance, including medical, dental, and vision 

• Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance 

• All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child 

• Sick Time / Paid Time Off 

• Free/discounted lab work for all employee pets 

• Pet discounts on services and products 

• Pet food discount program  

Workplace Benefits:  

• Quarterly Team Rewards Bonus Program 

• Professional development opportunities  

• State license reimbursement 

• VTNE exam fee reimbursement 

• Continuing education allowance 

• Uniform allowance  

• Access to our VetCor Techlife Facebook group, including thousands of veterinary technicians company-wide 

Lifestyle Benefits: 

• Six paid holidays 

• Employee Assistance Program 

• Employee discount program 

Our Client Care Representatives are the face of our practice. Their role plays an integral part in our community's reputation and in supporting our clients and patients by providing exceptional customer service. 

Daily responsibilities include: 

• Managing multiple phone lines 

• Responding to client requests via email and text 

• Confidently assisting clients with retail and prescription diets 

• Booking appointments 

• Greeting clients 

• Processing payments 

• Ensuring that the reception area is clean and comfortable for clients and fear-free for patients. 

This is a full-time position with a four-day work week and rotating Saturday shifts. A love of animals and a customer service background is a great fit for this position. Knowledge of veterinary medicine is a plus but not required. We are willing to train the right person. 

This is an excellent opportunity to join an outstanding practice and start or build your career in the veterinary field!   We look forward to hearing from you! 

Diversity, equity, inclusion, and belonging are core values at Rose City Veterinary Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.