Veterinary Receptionist - Kennewick, WA

The Fix Machine Animal Health Clinic is looking to add a full-time Veterinary Receptionist to our front desk team. 

Join the best veterinary team around, dedicated to providing compassionate and comprehensive care. At The Fix Machine Animal Health Clinic, our mission is to remove barriers to veterinary care, providing high-quality medical and surgical care that is attainable to pet owners from all walks of life. We believe all pets and people have value and deserve kindness, patience, tolerance, and respect always. If you are someone who believes this too, we’d love to hear from you! 

Our Veterinary Receptionists are the face of our practice. This role plays an important part in our community reputation and in supporting our clients and patients by providing great customer service. 

About Us: 

• Fast paced environment. We work hard, have fun, and are never bored! 
• Competent, well-trained staff with high staff: doctor ratios and formal leadership structure. Toxicity not tolerated here, we are a team that loves our jobs, and it shows! 
• Unique, beautiful facility with all the usual toys — digital and dental radiography, state of the art surgical suite including orthopedic surgery gear, in house Abaxis lab equipment, and more. 
• High surgical caseload, wide variety of medical appointments, and busy vaccine clinic. Providing care to canine, feline, and small mammal patients. 

This is a full-time position. Four-day work weeks with no weekends, holidays, or on-call. We prioritize work-life balance and actively strive to avoid burnout. This is a great opportunity to join an outstanding practice and start or build your career in the veterinary field! Our Veterinary Receptionists are an important part of our pet care team and help provide excellent care to our patients as well as providing outstanding customer service to our clients.

We prefer candidates with veterinary practice experience including (but not limited to) greeting patients/clients, managing multiple phone lines, booking appointments, handling medical records, processing payments, and ensuring that the reception area is clean and comfortable for clients.

This is an outstanding opportunity to join a hospital with a fun-loving, yet professional, atmosphere. We take employee wellbeing seriously.  Benefits include: 

Financial Benefits:  

• A flexible approach to compensation that will reflect your skillset and future performance 
• $16.66 to $18.50 per hour (depending on experience)
• 401(k) matching & Roth Retirement Savings Plan 
• Flexible Spending Account 
• 529 Savings Plan 
• Tuition Support Program 
• Referral bonus program  

Wellness Benefits:  

• Health Insurance, including medical, dental, and vision 
• Supplemental insurance, including accident, critical illness, hospital, short and longterm disability, legal plan, and employee, spouse, and child-dependent life insurance 
• All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child (full-time only) 
• Sick Time / Paid Time Off 
• Free/discounted lab work for all employee pets 
• Pet discounts on services and products 
• Pet food discount program  

Workplace Benefits:  

• Quarterly Team Rewards Bonus Program 
• Professional development opportunities  
• Continuing education allowance 
• Uniform allowance  

Lifestyle Benefits: 

• Six paid holidays 
• Employee Assistance Program 
• Employee discount program 

We look forward to hearing from you!

Diversity, equity, and inclusion are core values at The Fix Machine Animal Health Clinic and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.