Veterinary Receptionist - San Jose, CA

The Customer Service Representatives (CSRs) at Oakridge Veterinary Clinic are responsible for providing excellent client care and communication. Their duties include handling phone calls, scheduling appointments, discharging patients, processing payments, and maintaining cleanliness in various areas of the clinic.

Qualifications include strong interpersonal and customer service skills, the ability to multitask, and remain composed during high-stress situations. Candidates should have one to three years of customer-facing experience and a High School Diploma or GED.

The physical requirements include the ability to stand for long periods and lift up to 40 lbs unassisted. The CSRs work under the supervision of the Practice Manager and receive instructions from veterinarians and other clinical staff.

We strive to cultivate a supportive, fun environment that encourages camaraderie and opportunities to learn and grow. In addition to practicing excellent medicine with exceptional people, Oakridge Veterinary Clinic offers consistent scheduling, excellent work-life balance, and awesome benefits, including:

Financial Benefits:  

• A flexible approach to compensation that will reflect your skillset and future performance 
  • Compensation: $17.00 - $23.00 / hour
• 401(k) matching & Roth Retirement Savings Plan 
• Flexible Spending Account 
• 529 Savings Plan 
• Tuition Support Program 
• Referral bonus program  

Wellness Benefits:  

• Health Insurance, including medical, dental, and vision 
• Supplemental insurance, including accident, critical illness, hospital, short and longterm disability, legal plan, and employee, spouse, and child-dependent life insurance 
• All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child (full-time only) 
• Sick Time / Paid Time Off 
• Free/discounted lab work for all employee pets 
• Pet discounts on services and products 
• Pet food discount program  

Workplace Benefits:  

• Quarterly Team Rewards Bonus Program 
• Professional development opportunities
• State license reimbursement
• VTNE exam fee reimbursement  
• Continuing education allowance 
• Uniform allowance
• A vibrant Facebook community where like-minded teammates come together to share ideas, swap experiences, and uplift each other with support and inspiration!    

Lifestyle Benefits: 

• Six paid holidays 
• Employee Assistance Program 
• Employee discount program 

We can’t wait to welcome you to the team!  Apply today!

Diversity, equity, and inclusion are core values of Oakridge Veterinary Clinic and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.