At The Castro Animal Hospital, we are ready to hire a Client Service Representatives (CSR) to split their time between our practice in the bustling Castro/Dubose neighborhood, and our sister practice in Polk Gultch, Polk Street Animal Hospital. Do you have the passion for veterinary medicine, excellent client care, and the ambition to become an intricate part of our client service team across both hospitals? If so, keep reading!
The CSR is the first contact to all visitors and callers to the practice and, as such, represents the hospital's professional image. One year of veterinary client service experience is preferred but not required.
Successful candidates will possess:
CSRs are responsible for greeting clients, differentiating routine cases from emergency cases, scheduling appointments, entering client, patient, and financial data into the computer, generating invoices and explaining them to clients, processing payments, and managing medical records.
The salary range for this position is $23-$27/hr. Compensation is negotiable based on credentials and experience. The actual rate offered will carefully consider a wide range of factors, including your skills, qualifications, and experience.
Financial Benefits:
A flexible approach to compensation that will reflect your skillset and future performance
401(k) matching & Roth Retirement Savings Plan
Flexible Spending Account
529 Savings Plan
Tuition Support Program
Referral bonus program
Health Insurance, including medical, dental, and vision
Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance
All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child
Sick Time / Paid Time Off
Free/discounted lab work for all employee pets
Pet discounts on services and products
Pet food discount program
Quarterly Team Rewards Bonus Program
Professional development opportunities
Uniform allowance
A vibrant Facebook community where like-minded teammates come together to share ideas, swap experiences, and uplift each other with support and inspiration!
Six paid holidays
Employee Assistance Program
Employee discount program
Diversity, equity, inclusion, and belonging are core values of The Castro Animal Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.
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