Pet Resort Manager - Pittsfield, MA

The Shaker Hill Pet Resort is looking for a Resort Manager! We are in search of an experienced and positive professional who will treat our guests, and clients, with the highest quality of care!  

At Shaker Hill Pet Resort, we are passionate about the care we provide to our guests and clients. We are looking for a resort manager to support our goal of creating healthier lives for our patients and their families.  We also offer some great benefits to help keep life awesome outside of the clinic, including:

Financial Benefits:

• A flexible approach to compensation that will reflect your skillset and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account
• 529 Savings Plan
• Tuition Support Program
• Referral bonus program

Wellness Benefits:

• Health Insurance, including medical, dental, and vision
• Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance
• All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child
• Sick Time / Paid Time Off
• Free/discounted lab work for all employee pets
• Pet discounts on services and products
• Pet food discount program

Workplace Benefits:

• Quarterly Team Rewards Bonus Program
• Professional development opportunities
• Continuing education allowance
• Uniform allowance
• A vibrant Facebook community where like-minded teammates come together to share ideas, swap experiences, and uplift each other with support and inspiration!

Lifestyle Benefits:

• Six paid holidays
• Employee Assistance Program
• Employee discount program

The position requires a flexible schedule with the ability to work 40 hours a week, some weekends and some holidays.  

This position is responsible for:  

• Managing the day to day operations of a busy, successful, Pet Resort  

• Promoting and providing exceptional customer service to our clients  

• Working hands on with both the dogs and cats and ensuring their care is top notch 

• Coaching Resort personnel to help them perform at their best  

• Updating and maintaining a reservation database to ensure accuracy  

• Assisting with the hiring and training of new Resort employees as needed  

• Assisting with ongoing facility maintenance  

• Upholding the Core Values of the Pittsfield Veterinary Hospital and Shaker Hill Pet Resort    

Requirements:  

• 3+ Years of working with animals in a professional environment  

• 1+ years of supervisory experience 

• Ability to lift up to 50 lbs unassisted    

Think you're the resort manager we've been dreaming of? Awesome! Come join our team and see the difference we can make in the lives of our people and our patients! 

Diversity, equity, and inclusion are core values of Shaker Hill Pet Resort at Pittsfield Veterinary Hospital Animal Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.