Eastown Animal Hospital is a small animal, general practice that has provided care to patients from Des Moines, Pleasant Hill, Runnells, Altoona, and surrounding communities for over 80 years. We have a dedicated team that provides exceptional service and care to our patients and clients.
Qualifications:
- Excellent communication skills and a positive attitude
- Ability to work in a fast-paced and team-centered environment
- Ability to work to work effectively both independently and as part of a team
- Willingness and ability to learn and improve from the guidance of others and be able to multi-task
- Reliable attendance and punctuality
- Compassionate desire for animals and their environment
- Computer literacy and proficient with Microsoft Office, and strong organizational skills
- Excellent phone etiquette and customer service skills
- High School Degree required
Responsibilities:
- Welcome all clients and pets with a positive greeting
- Answer phones, take messages, and answer client questions as appropriate
- Schedule patients using our practice management software
- Generate invoices, collect payments from clients, manage cash boxes, and make bank runs twice a week
- Manage email, general mail, client paperwork and pet medical records
- Know what services Eastown Animal Hospital provides and give estimates as appropriate
- Communicate with Veterinarians and support staff regarding client and patient needs
- Providing excellent customer service to pet owners
- Maintain a clean and organized work space
Schedule:
Weekly schedule includes a 3-day work week with 8.5-hour shifts. No evenings, no weekends, and no on-call shifts.
We value employee wellbeing and offer great benefits, including:
Financial Benefits:
- A flexible approach to compensation that will reflect your skillset and future performance
- 401(k) matching & Roth Retirement Savings Plan
Wellness Benefits:
- Sick Time / Paid Time Off
- Free/discounted lab work for all employee pets
- Pet discounts on services and products
- Pet food discount program
Workplace Benefits:
- Quarterly Team Rewards Bonus Program
- Professional development opportunities
- Continuing education allowance
- A vibrant Facebook community where like-minded teammates come together to share ideas, swap experiences, and uplift each other with support and inspiration!
Lifestyle Benefits:
- Employee Assistance Program
- Employee discount program
We cannot wait to tell you more. Apply today!
Diversity, equity, and inclusion are core values of Eastown Animal Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.
