Do you love animals and enjoy helping people? We’re looking for a compassionate, organized, and reliable Client Service Coordinator to join our friendly team at The Animal Hospital at West Ridge! As the first face our clients see, you’ll play a vital role in creating a warm and welcoming experience for both pets and their owners.
Responsibilities:
- Greet clients and pets with a smile – in person and on the phone
- Schedule appointments and manage daily calendars
- Handle check-ins, check-outs, and payments
- Answer client questions with professionalism and empathy
- Maintain accurate patient records and assist with administrative tasks
What We’re Looking For:
- Excellent communication and customer service skills
- Detail-oriented and comfortable with multitasking
- Prior experience in a veterinary or medical office setting preferred, but not required
- Passion for animals and a team-player attitude
- Proficient with computers and able to learn clinic software quickly
What We Offer:
Financial Benefits:
- A flexible approach to compensation that will reflect your skillset and future performance
- 401(k) matching & Roth Retirement Savings Plan
- Flexible Spending Account
- 529 Savings Plan
- Tuition Support Program
- Referral bonus program
Wellness Benefits:
- Sick Time / Paid Time Off
- Free/discounted lab work for all employee pets
- Pet discounts on services and products
- Pet food discount program
Workplace Benefits:
- Quarterly Team Rewards Bonus Program
- Professional development opportunities
- Continuing education allowance
- Uniform allowance
Lifestyle Benefits:
- Employee Assistance Program
- Employee discount program
All of our team members should be ready to:
- Let your passion for pets and veterinary care shine every day.
- Life is short; smile while you still have teeth.
- Ask for help and offer help to others.
- Grow and learn. Then learn and grow some more!
- Be empathetic to our clients, coworkers, and yourself.
- Be willing to be part of a workplace where truly appreciating each other is more than some motivational poster on the wall.
- Tolerate puppy kisses and kitty headbutts
- Listen to our clients as they explain why their dog/cat is the best one that has ever lived.
- Anticipate mentoring and support as you grow and advance your career – The more you know, the better off we all are!
- Occasionally partake in a cat rodeo.
- Be positive! Because with the right cattitude, anything is pawsible
Schedule: Part-Time – Tuesdays, Wednesdays, and Thursdays 8:00am- 5:30pm
Ready to be part of a team that truly cares? Apply today and help us make a difference in the lives of pets and their people every single day.
Diversity, equity, and inclusion are core values of The Animal Hospital at West Ridge! and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.
