Veterinary Receptionist - Jacksonville, FL

Are you passionate about animals and providing exceptional customer service? Join the Hidden Hills Animal Hospital team as a Veterinary Receptionist. We are seeking a detail-oriented, compassionate individual to serve as the first point of contact for our clients and their beloved pets. 

Responsibilities:

• Greet clients warmly and provide outstanding customer service
• Schedule appointments and manage client communications
• Answer phone calls, texts and emails, addressing client questions and concerns
• Process payments, update client records, and maintain a welcoming reception area
• Collaborate with veterinarians and veterinary technicians to ensure smooth clinic operations

Qualifications:

• Strong communication and interpersonal skills
• Ability to multitask and work in a fast-paced environment
• Previous experience in a customer service role (veterinary experience preferred)
• Proficiency with computers and office management systems
• Passion for animal care and client service
• Available Monday through Friday between the hours of 8am and 6pm, and rotating Saturdays

Benefits of Joining Our Team:

Financial Benefits:  

• A flexible approach to compensation that will reflect your skillset and future performance 
• 401(k) matching & Roth Retirement Savings Plan 
• 529 Savings Plan 
• Referral bonus program  

Wellness Benefits:  

• Sick Time / Paid Time Off 
• Free/discounted lab work for all employee pets 
• Pet discounts on services and products 
• Pet food discount program  

Workplace Benefits:  

• Quarterly Team Rewards Bonus Program 
• Professional development opportunities  
• Continuing education allowance 
• Uniform allowance  

Lifestyle Benefits 

• Employee Assistance Program 
• Employee discount program 

Join us and help us continue to provide top-notch care to our clients and their pets.

If you are enthusiastic, organized, and ready to make a difference in the lives of animals and their owners, we would love to hear from you!

Apply today to become part of the Hidden Hills Animal Hospital family!

Diversity, equity, and inclusion are core values of Hidden Hills Animal Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.