Veterinary Receptionist - Portland, ME

Brackett Street Veterinary Clinic is looking to add a friendly and dedicated veterinary receptionist to our welcoming hospital team. A desire for exemplary customer service is a must.  

We are a small three-doctor veterinary clinic nestled in the West End of Portland. We are immersed in an inclusive and friendly neighborhood environment and have an active, energetic staff.  

This is a full-time position. We are able to accommodate a 4 or 5-day work week. Currently no weekends! A love of animals and a customer service background is a great fit for this position.  Previous veterinary experience (especially with Avimark) is a huge plus!  

The position plays an integral role in providing excellent care to our patients as well as providing outstanding customer service to our clients.   

We are looking for someone that:   

• Thrives in a fast-paced environment where the ability to multitask is a must  

• Is detail-oriented  

• Enjoys connecting with clients and helping people and pets  

• Comfortable with email, texting, phones, and computer systems  

• Doesn't mind jumping in to help with general clinic cleaning tasks as needed  

• Has familiarity with medical terminology and pet care  

Responsibilities include: 

• Client communications  

• Booking appointments, 

• Greeting clients 

• Processing payments 

• Cleaning reception areas.   

We value a positive clinic culture and enjoy great benefits, including:

Financial Benefits:  

• A flexible approach to compensation that will reflect your skillset and future performance 

• 401(k) matching & Roth Retirement Savings Plan 

• Flexible Spending Account 

• 529 Savings Plan 

• Tuition Support Program 

• Referral bonus program  

Wellness Benefits:  

• Health Insurance, including medical, dental, and vision 

• Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance 

• All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child 

• Sick Time / Paid Time Off 

• Free/discounted lab work for all employee pets 

• Pet discounts on services and products 

• Pet food discount program  

Workplace Benefits:  

• Quarterly Team Rewards Bonus Program 

• Professional development opportunities  

• Continuing education allowance 

• Uniform allowance  

Lifestyle Benefits: 

• Six paid holidays 

• Employee Assistance Program 

• Employee discount program 

We cannot wait to hear from you. Apply today!

Diversity, equity, and inclusion are core values at Brackett Street Veterinary Clinic and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.