Veterinary Receptionist - Ontario, NY

Location US-NY-Ontario
ID 2025-9374
Category
Client Care
Position Type
Full-Time

Who we are

County Line Animal Hospital is on the hunt for an experienced veterinary assistant/receptionist to add to its fantastic team. At CLAH, we take employee well-being seriously.  Ever wonder what it would be like to work in the vet field and still have a life? The team at County Line Animal Hospital knows all about it! We offer 4-day work weeks, don’t work nights or weekends, and have no on-call or holiday hours. With over 30 years in our community, our clients are among the best.  Our clinic culture is based on having upbeat and positive team members. We are there for each other!

This is a full-time position with a flexible schedule. We offer 4 or 4.5 day work weeks with 32 – 40 hours each week.  Responsibilities include taking phone calls, booking appointments, greeting clients, processing payments, assisting veterinarians and technicians, pharmacy duties, and more.

We offer awesome benefits to support a healthy and rewarding work environment as well, including:   

Financial Benefits:  

  • A flexible approach to compensation that will reflect your skillset and future performance 
    • $15.50 - $18.00 per hour (depending on experience)
  • 401(k) matching & Roth Retirement Savings Plan 
  • Flexible Spending Account 
  • 529 Savings Plan 
  • Tuition Support Program 
  • Referral bonus program  

 

Wellness Benefits:  

  • Health Insurance, including medical, dental, and vision 
  • Supplemental insurance, including accident, critical illness, hospital, short and longterm disability, legal plan, and employee, spouse, and child-dependent life insurance 
  • All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child (full-time only) 
  • Sick Time / Paid Time Off 
  • Free/discounted lab work for all employee pets 
  • Pet discounts on services and products 
  • Pet food discount program  

 

Workplace Benefits:  

  • Quarterly Team Rewards Bonus Program 
  • Professional development opportunities  
  • Continuing education allowance 
  • Uniform allowance  

 

Lifestyle Benefits: 

  • Six paid holidays 
  • Employee Assistance Program 
  • Employee discount program 

 

Working towards becoming a licensed Technician?  We’ve got you! Our technicians boast years of experience and would love to help you grow and acquire the skills you still need to learn. We also offer tuition support for those looking to become licensed! Share your knowledge with us, and we’ll share ours. We can grow together. What’s better than that?

Our team members should be ready to:

  • Enjoy yourself. If you're not having fun, you're doing it wrong.
  • Grow as a professional and encourage the growth of others.
  • Occasionally partake in a midday dance party.
  • Be positive! Because with the right cattitude, anything is pawsible.
  • Be empathetic to our clients, your team members, and yourself.
  • Celebrate birthdays, new babies, anniversaries, and other life events because they’re important!
  • Be willing to be part of a workplace where genuinely appreciating each other is more than some motivational poster on the wall.

 

What we’re willing to give in return:

  • Flexibility with scheduling to ensure a healthy work-life balance
  • Occasional coffee runs, ice cream parties, and meals on us
  • A clinic culture that celebrates your unique awesomeness!
  • A breakroom stocked with drinks and snacks - always
  • Lunch breaks on the reg
  • 4-day work weeks
  • No nights, weekends, on-call shifts, or holiday hours
  • Mentoring and support as you grow and advance your career – The more you know, the better off we all are!

 

Think you’re the Veterinary Assistant/Receptionist we’ve been dreaming of?  Awesome! Join our team and see the difference we can make in our people and patients’ lives!

 

Diversity, equity, and inclusion are core values at County Line Animal Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.

 

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