Veterinary Receptionist - Rowlett, TX

Premier Vet Care is hiring an experienced Client Service Representative to join our amazing team!

Do you love helping people just as much as you love seeing a happy, healthy pet? Are you looking for a workplace where your role truly matters, where your teammates support you, and where you can be yourself every day? At Premier Vet Care, we’re passionate about creating a warm, welcoming experience for pets and their people—and we’d love for you to be part of it!

Premier Vet Care is a three-doctor practice with a well-established, supportive team dedicated to providing outstanding care to pets and excellent service to their people. From Bernadoodles and Bengals to budgies, our patients have access to advanced diagnostics, surgeries, ultrasound, and even alternative medicine—but it all starts with you, the first smile and voice our clients encounter.

Here, you’re more than a CSR—you’re part of the heart of our hospital. Whether it’s welcoming a new puppy for their very first visit, guiding a nervous client through their pet’s procedure, or celebrating a milestone with our long-time patients, your role keeps our community connected. And yes, we fully support midday sing-a-longs or showing off the sweater you just knit for your cat.

What we offer you:

• Competitive compensation tailored to your experience and growth
• 401(k) with company match, Roth Retirement Savings Plan, and more
• Health, dental, and vision insurance
• Paid time off, sick time, and six paid holidays
• Pet care and product discounts (because your pets deserve it too!)
• Quarterly team rewards bonuses and referral bonuses
• Professional development opportunities, including training and continuing education
• A supportive culture with mentorship, flexibility, and room to grow
• No nights or on-call shifts—hello, work-life balance!
• Fun extras like team lunches, ice cream parties, and coffee runs

What we’re looking for:

• A warm, welcoming personality with excellent communication skills
• A passion for helping people and pets
• A positive attitude (because with the right cattitude, anything is pawsible)
• Empathy, patience, and professionalism in every interaction
• A team player ready to support coworkers and celebrate wins together

What you’ll love about us:

• A supportive, fun, and compassionate culture where you can truly be yourself
• Flexibility with scheduling and regular lunch breaks
• Opportunities for community engagement with Premier Vet Care
• A team that values kindness, respect, and a good laugh (puppy kisses and kitty headbutts included!)

Are you the CSR we’ve been searching for? Apply today and find your perfect place in our pack!

At Premier Vet Care and Vetcor, diversity, equity, and inclusion are core values. We’re committed to building a culture where everyone feels they belong, can be their authentic self, and is empowered to reach their highest potential.