Veterinary Receptionist - Gaithersburg, MD

Gaithersburg Animal Hospital is hiring a Veterinary Receptionist!

Position Details

• Role: Veterinary Receptionist
• Status: Full-time
• Salary: Negotiable and based on experience
• Schedule: Either 5 x 6.5 hour shifts, or 3 x 12 hour shifts

Gaithersburg Animal Hospital is on the hunt for a veterinary receptionist to add to our team of amazing veterinary professionals. At GAH, we are passionate about the care we provide to our patients and clients. We are looking for a veterinary receptionist to support our goal of creating healthier lives for our patients, their families, and our own team. “Be Kind” is our motto; we exercise that within the team and with our clients.

What Our Receptionists Bring

• Excellent communication and customer service skills

• Strong multitasking and organizational abilities

• Veterinary field knowledge a plus (experience with EzyVet preferred, but we’ll train the right person!)

• A calm, positive attitude in a busy environment

• Most importantly, a genuine love for animals and dedication to excellent client care

What You’ll Do

• Greet clients and pets with warmth and professionalism.

• Answer phones, schedule appointments, and manage client communications

• Process payments, check clients in/out, and maintain accurate records

• Support the veterinary team with administrative needs

• Help educate clients about our services and preventive care

Additionally, each member of our team should be ready to:

• Ask for help and offer help to others.
• Be empathetic to our clients, coworkers, and yourself.
• Tolerate puppy kisses and kitty headbutts
• Listen to our clients as they explain why their dog/cat/bird/rat/goat/chicken is the best one that has ever lived.
• Be a part of monthly meetings to encourage open communication and collaboration.
• Maintain a positive, supportive approach at all times, recognizing that remarkable results are achieved through teamwork and mutual respect

Our Awesome Benefits Include:

Financial Benefits

• A flexible approach to compensation that will reflect your skillset and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Tuition Support Program (full-time only)
• Referral bonus program

Wellness Benefits

• Health Insurance, including medical, dental, and vision (full-time only)
• Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
• All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child (full-time only)
• Sick Time / Paid Time Off
• Free/discounted lab work for all employee pets
• Pet discounts on services and products
• Pet food discount program

Workplace Benefits

• Quarterly Team Rewards Bonus Program
• Professional development opportunities
• Continuing education allowance
• Uniform allowance

Lifestyle Benefits

• Six paid holidays (full-time only)
• Employee Assistance Program
• Employee discount program

Don't miss this fantastic opportunity to join a team of amazing people who put people first! Think you're the veterinary receptionist we're looking for? Apply today so we can meet you!

Diversity, equity, and inclusion are core values at Gaithersburg Animal Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That’s why we’re committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.