Veterinary Receptionist - Aiea, HI

Aloha Affordable Veterinary Services is hiring a Client Service Representative!

Position Details

• Role: Client Service Representative 
• Status: Full-time
• Salary: Negotiable and based on experience
• Schedule: Rotating 4-day workweek, Mon–Fri, 8am–5pm, no nights, weekends, or holiday hours! 

Love people, pets, and keeping a busy front desk humming? Join Aloha Affordable Veterinary Services in ‘Aiea, HI! We’re a warm, community-minded team delivering high-quality care at an affordable cost—and our CSRs are the heartbeat of the client experience. If you’re organized, upbeat, and great with communication, we want to meet you.

Why Our CSRs Love Aloha Affordable Veterinary Services

• Predictable schedule: rotating 4-day workweek, Mon–Fri, 8am–5pm (no nights/weekends)

• Make an impact: support rescue groups and pets in need across O‘ahu

• Supportive culture: be yourself, grow your skills, and feel appreciated

What Our CSRs Bring

• Stellar multitasking, prioritization, and time-management skills

• Clear written/oral communication; friendly, professional client service

• Comfort working independently and as part of a team; follow through on tasks

• Attention to detail for accurate records; basic comfort with veterinary terms

• Passion for helping pets and their people

What You’ll Do

• Let your passion for excellent patient care shine — every day
• Communicate with warmth, clarity, and confidence
• Support teammates and welcome learning (yours and theirs)
• Celebrate the moments that matter — birthdays, babies, anniversaries
• Listen like a pro while clients tell you why their pet is the G.O.A.T.

The Extras You’ll Actually Feel

• Flexibility that supports real work–life balance
• A clinic culture that celebrates your unique awesomeness
• Mentoring, growth, and frequent “thanks” — plus coffee runs, ice-cream breaks, and lunch on us

Benefits You Can’t Beat

Financial Benefits

• A flexible approach to compensation that will reflect your skillset and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Tuition Support Program (full-time only)
• Referral bonus program

Wellness Benefits

• Health Insurance, including medical, dental, and vision (full-time only)
• Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
• All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child (full-time only)
• Sick Time / Paid Time Off
• Free/discounted lab work for all employee pets
• Pet discounts on services and products
• Pet food discount program

Workplace Benefits

• Quarterly Team Rewards Bonus Program
• Professional development opportunities
• Continuing education allowance
• Uniform allowance

Lifestyle Benefits

• Six paid holidays (full-time only)
• Employee Assistance Program
• Employee discount program

Ready to be the friendly face families count on? Apply today and grow with a kind, skilled, fun-loving team!

Diversity, equity, and inclusion are core values at Aloha Affordable Veterinary Services and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That’s why we’re committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.